00:00 One platform, three apps, one control room
00:12 Customer app: ride, food and parcel from a single home screen
00:24 Booking on a real map: pickup pin, destination search, route preview
00:33 Trip planning with pickup, multiple stops and drop-off
00:42 Fare screen: vehicle class, itemised breakdown, payment method
00:51 Food: storefront, menu, basket
01:00 Parcel: same fleet, size tiers, shared live tracking
01:09 Driver app: offers that show fare, drop distance and payout before accepting
01:22 Active trip: step states, rider contact, live fare
01:31 Earnings: daily totals and payout history
01:40 Merchant panel: kitchen queue with live orders and prep timers
01:52 Merchant menu and storefront: outlets, items, availability
02:01 Merchant payouts: revenue, commission and settlements
02:10 Admin panel: live operations — bookings, revenue, SLA and system health
02:23 Dispatch board: assignment, lateness and demand in one view
02:32 Finance: courier payouts, merchant settlements, refunds
02:41 Support, accounts and content management
02:50 Recap and stack