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Service and Support Center
A B2B & B2C e-commerce Company
The legacy Multiquip experience was cluttered and navigation-heavy, making it difficult for users to quickly access critical service and support workflows. I redesigned the platform into a task driven Service & Support Center with simplified navigation, clear hierarchy, and centralized search. The result improved usability, reduced friction, and enabled faster access to key actions like field service and technical support.
The network for creativity
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amazing
PAMOR is a disaster management and emergency response platform for Yogyakarta. I contributed to the front-end development using Vue.js, Nuxt.js, TypeScript, and REST API integrations, with a focus on responsive and reliable user experiences.
The Yogyakarta context makes reliability more important than visual polish. I’d show what PAMOR does on a slow or lost connection, because that’s the state I’d worry about first during an emergency.