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I followed up with a potential business prospect after an initial outreach. I used WhatsApp to maintain contact, present Clean & Chic’s services, and keep the conversation open for a possible business opportunity.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Built Gloss Instant Booking for the #lovablechallenge.
I created a booking experience for a fictional solo automobile detailing business in Austin where the owner was losing time to back-and-forth booking messages.
Instead of:
Inquiry → questions → calendar checking → confirmation → reminder
Gloss turns it into:
Inquiry → availability → confirmed booking → automated follow-up.
Built with @Lovable.
#lovablechallenge
Care Assist — 0-to-1 Operations & Workflow Architecture
As Operations Lead, I spearheaded the 0-to-1 operational architecture and service intake workflows for Care Assist, a healthcare and educational innovation platform awarded NT$100,000 in non-dilutive grant funding from the Ministry of Education (MOE U-start).
Key Deliverables:
• Mapped end-to-end service workflows and intake procedures, eliminating friction across multi-step user onboarding.
• Conducted 20+ qualitative discovery sessions and usability walkthroughs with prospective partners to shape core service specifications.
• Built structured tracking systems in Google Sheets and Excel to manage stakeholder touchpoints, milestone deliverables, and operations with zero record loss.
• Secured 3 competitive startup awards and established clear cross-functional SOPs for ongoing service execution.
Origimar Turismo — From Travel Website to Sales Management - https://new-origimar.lovable.app
Origimar Turismo is a real, award-winning travel agency based in a small town in São Paulo, Brazil.
For this project, I used Lovable to transform the agency’s digital presence through two complementary products:
1. A new customer-facing website
I redesigned the agency’s outdated website into a modern and responsive experience while preserving its authentic identity.
The website includes:
Real photos and information from the agency
National, international, and bus travel packages
The agency’s real team and history
Six awards received from Azul Viagens
A travel quote form connected to WhatsApp
A mobile-friendly experience focused on lead generation
2. Origimar Voyage — A custom travel CRM - https://origimar-hub.lovable.app
I also created a CRM designed around the agency’s sales workflow.
The CRM includes:
Executive dashboard with sales indicators
Lead management and qualification
Kanban sales pipeline
Customer and WhatsApp conversation management
Marketing campaigns and message templates
Travel package catalog
Sales goals and agent performance reports
Together, the two products create a complete customer journey: from discovering the agency and requesting a quote to managing the negotiation and closing the sale.
The project was built with Lovable using real business information, real operational needs, and the agency’s existing visual assets.
Origimar Turismo — From your origin to the sea.