A cleaning business was losing clients daily and didn't even know it. Every missed call was a missed booking. Every unanswered inquiry was money walking out the door. No follow-ups. No reminders.
I built an end-to-end system: lead capture funnel, self-service booking, automated SMS/email confirmations, 24hr and 1hr reminders, missed-call text-back, post-job review requests, reactivation campaign for past clients, all tracked on a live dashboard. Result: a system that runs 24/7, capturing leads, booking jobs, and collecting reviews without the owner lifting a finger.