Streamline Customer Queries with AI for WoodCraft BusinessesStreamline Customer Queries with AI for WoodCraft Businesses
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
Diana's avatar
Diana Derhachova
• 1d
🌿 WoodCrafts — from scattered inquiries to a unified lead system One of the most interesting parts of this project was building the knowledge base for the AI assistant.
I didn't want generic chatbot answers. So I started by generating hundreds of questions customers typically ask about garden beds, pergolas, sheds, and custom wooden structures — then sat down with the business owner and went through them together: cut what didn't apply, added real questions they actually get, and wrote answers based on their real products, pricing, materials, and delivery process.
I asked ChatGPT to structure everything into a JSON knowledge base with keyword arrays and semantic matching logic, so the assistant could recognize questions through both exact keywords and intent, not just literal wording. I then handed this file to Base44 and connected it to the assistant.
It now handles questions about materials, durability, dimensions, and delivery — and hands off to a personal consultation whenever a project needs a real quote.
Fewer repetitive conversations for the owner, faster answers for customers. Project Link: https://wood-crafts-ua.base44.app/ I'd love to hear your thoughts, feedback, and ideas
If you enjoy the project, I would really appreciate your support https://on.contra.com/cGfrMR #base44giveitaglowchallenge @Base44
#Base44 #BuildInPublic #AI #WebDesign #Automation #UXDesign
base44giveitaglowchallengeBase44webdesign
Olha's avatar
Olha Purikova
• 1d
TYSM for sharing your process so clearly! It’s amazing to see how much deep preparation went into WoodCrafts behind the scenes 🌿
Diana's avatar
Diana Derhachova
• 15h
Thank you so much! ❤️ I really appreciate your support✨
Post image
Valeriia's avatar
Valeriia Gurevich
• 2h
Really love this behind-the-scenes breakdown! Thank you for sharing! It's so clear how much care went into avoiding a generic chatbot experience. Designing that custom JSON structure for semantic intents is such a clever way to keep the assistant highly accurate and localized 🔥
Back to feed
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started