Optimize CRM System for Better Workflow and CommunicationOptimize CRM System for Better Workflow and Communication
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dieudonne ledoux's avatar
dieudonne ledoux Dakleu
• May 22
This project focuses on organizing client and prospect information inside a CRM system to improve workflow visibility and follow-up efficiency. I worked on maintaining structured lead records, tracking interactions, and supporting better communication management throughout the customer journey.
Customer SupportData AnalysisLead GenerationGoogle SheetsHubSpotMicrosoft Excel
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