Improving Client Relations: Turning Feedback into SuccessImproving Client Relations: Turning Feedback into Success
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What should you do when a client dislikes your work?
At an early stage in my career, I took client feedbacks as a reflection of my skill instead of working on how to deliver the client's results. If they pointed out my mistakes, I took offense.
Now after many years of working with clients, I have taken a client-first approach. The client has specific ideas in mind and them pointing out changes doesn't mean I am unskilled. It means I need to write content for the client, not to showcase how amazing I am at my job.
Did you have the same experience in the beginning of your career? How did you change your approach?
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