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About My Work
I am a Data Analyst focused on transforming raw data into clear, actionable business insights. I work with Excel, SQL, Power BI, Python, Power Query, and DAX to clean, analyze, visualize, and report data.
I can help businesses with data cleaning, Excel reporting, SQL analysis, Power BI dashboards, KPI tracking, sales analysis, and automated reports.
I recently created a Sales Performance Analysis Dashboard in Power BI, analyzing sales, profit, quantity, customer segments, payment modes, product categories, shipping methods, and regional performance.
I focus on creating simple, interactive, and business-focused dashboards that help clients understand their data and make better decisions.
I am also developing skills in AI-powered data analysis and automation to build smarter and more efficient reporting solutions.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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In this project, I worked on cleaning raw sales data and transforming it into meaningful insights using Microsoft Excel. I applied pivot tables and interactive filters to organize information by city, product, payment method, and customer. The analysis highlighted key performance metrics such as total quantity sold, total revenue, and profit across five major cities.
Mumbai emerged as the top-performing city with the highest revenue and profit, while Chennai showed the lowest figures. The final dashboard included a 3D bar chart for clear visualization, making it easy to compare city-wise performance at a glance.
This project demonstrates my ability to:
Perform data cleaning and structuring
Build pivot tables for multi-dimensional analysis
Apply filters for dynamic exploration
Create professional charts for business insights
Impact: The analysis provided actionable insights into regional sales performance, helping identify strong markets and areas for improvement.
How can I work with clients?
.
Do you need full visibility into your support operations, agent productivity, and SLA compliance?
I design executive-ready Power BI dashboards that turn raw ticketing and call logs into actionable insights.
What this dashboard delivers:
✔ SLA Tracking: First-response and resolution SLA compliance vs. violations
✔ Call Center KPIs: Total calls, answered vs. abandoned rate, average speed of answer (ASA)
✔ Agent Scorecards: Individual resolution rates, average handle time, and CSAT customer satisfaction scores
✔ Peak Volume Trends: Hourly/monthly ticket creation patterns to optimize staff scheduling
✔ Root Cause Breakdown: Categorization by topic, product, priority, and region
Deliverables: Complete .PBIX file, optimized data model, DAX measures, and mobile layout.
