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Executive support is about creating structure, improving communication, and helping businesses operate smoothly behind the scenes.
This sample project highlights how I help founders and teams stay organized through:
• Calendar and inbox management
• Project coordination and task tracking
• Client and team communication
• Reporting and operational support
• Workflow organization and documentation
I enjoy supporting fast-moving teams by bringing organization, reliability, and proactive communication into daily operations.
Tools featured include Google Workspace, Slack, Notion, Canva, HubSpot, Trello/Asana, and other remote collaboration platforms.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Quoting and CRM workflows for an industrial supplier — anonymised professional work.
I contributed to a quotation workbook linking product descriptions, quantities and weights with supplier comparisons, delivery terms, logistics scenarios and commercial-offer outputs. I also led internal communication and staff adoption for a Bitrix24 rollout, connecting shared task visibility, email-to-task handling, trials and training.
Deliverables: a linked quotation model, role maps and concrete workflow requirements grounded in the actual order process.
🚀 I just created a Customer Service Career Kit
Job searching can be overwhelming when you have to create your CV, write applications, prepare for interviews, track applications, and figure out what to say to recruiters—all from scratch.
So I built a Customer Service Career Kit: a practical digital toolkit designed to help customer service and support professionals approach their job search with more structure and confidence.
Inside the kit are:
✅ ATS-friendly CV resources
📝 Cover letters & application emails
💬 Recruiter & LinkedIn messages
🎯 40+ interview questions & answer frameworks
🎥 Video introduction scripts
💬 Ready-to-customize customer communication templates
📊 Job application tracker
🏆 Career achievement builder
🤖 AI job-search prompt pack
📅 Job-search checklist & 30-day planner
I designed it to be practical, reusable, and easy to customize—not just another collection of generic templates.
This is my first step into building digital products around real career and customer-support challenges, and I'm excited to keep developing it.
If you're a customer service professional, job seeker, or someone building a career in customer support, I'd love to hear what resource you think should be added next.
#CustomerService #CareerDevelopment #JobSearch #DigitalProducts #CustomerSupport
