I designed a sales operations system for a fictional B2B SaaS company using Google Sheets, Apps Script, and a human-reviewed AI workflow. The demo captures leads from a form or spreadsheet, normalizes and validates data, applies lead scoring, assigns priority, creates prospect summaries, prepares personalized email drafts, schedules follow-ups, and updates a lightweight CRM with an operational dashboard.

The case study includes 24 fictional intake records, 20 valid leads processed, 4 data-quality exceptions, 1 duplicate flag, and a 1.8-second reference run. It does not represent real client, sales, conversion, or revenue results.