Compliance-Gated Worker Onboarding A marketplace needed workers verified before their first shift...Compliance-Gated Worker Onboarding A marketplace needed workers verified before their first shift...
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Compliance-Gated Worker Onboarding
A marketplace needed workers verified before their first shift — identity documents, signed agreements, background checks, tax forms — with different requirements per country. Manual review didn't scale and blocked earnings.
I designed a state machine where each requirement is an independent gate with its own status. Requirements are configured per market rather than hard-coded, so adding a country is configuration, not a release. Deadline logic with automatic escalation stops workers stalling mid-flow.
The hard part was fail-closed design: a missing verification blocks progression rather than silently passing. Vendor webhooks arrive out of order, so every transition had to be idempotent and reconcile against provider status.
Delivered: schema and migrations, service layer, admin review UI, worker-facing mobile flow.
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