Launch The Case Study - Post #1 I DIDN'T JUST BUILD A LANDING PAGE — I BUILT THE CUSTOMER JOURNEY...Launch The Case Study - Post #1 I DIDN'T JUST BUILD A LANDING PAGE — I BUILT THE CUSTOMER JOURNEY...
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Launch The Case Study - Post #1
I DIDN'T JUST BUILD A LANDING PAGE — I BUILT THE CUSTOMER JOURNEY AROUND IT
I recently completed a self-initiated digital product project for Komik Anakku, a collection of 48 educational digital comics for children aged 6–10. The project grew beyond a landing page.
I worked across the customer journey:
Instagram → Lynk.ID → Product Selection → Checkout → Payment → Digital Delivery
My role included:
• digital product organization • Instagram brand & content setup • customer journey planning • landing page structure and copy refinement • product and bundle organization • checkout and delivery testing • end-to-end buyer QA
The biggest lesson?
A good customer experience is not one page. It's the journey between the pages. I documented the project, process, and testing in my Contra Case Study.
#Digital Product #Customer Experience #E-commerce Customer Journey
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