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💎 Working with clients really is a skill of its own.
Just curious —
Have you ever had a moment where a client wasn’t happy with your work?
How did you respond, and what did you take from it?
🙌 Appreciate any thoughts you feel like sharing.
@Karolin Vetevoog I definitely have! One moment that stands out was during a rush branding project. To expedite things, I skipped a proper kickoff meeting and jumped straight into the work based on a detailed brand questionnaire the client filled out.
Well, the first round of concepts...
@Inga Café-Ruoff I'm new to the freelance world, and I haven't had any situations like this yet. But that's exactly why I'm asking—to learn from others' experiences!
@Karolin Vetevoog My default is always to eat the cost or refund the invoice.
@Karolin Vetevoog Just yesterday actually! A client miscommunicated their logo needs, and I understood it as a redesign, so I went all in with strong new concepts I really loved. Turns out, they were only looking for small tweaks to the original, definitely a moment of misalignment.
It was a bit...
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
