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This is a self-created sample project demonstrating my ability to organize and format documents in a clear and professional way. I created a structured administrative report with headings, organized information, and a formatted table. This project demonstrates my attention to detail and ability to present information in an easy-to-read and organized format.
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Executive support in action:
I manage high-volume inboxes, coordinate projects in Trello,
Planed social media content calendars,
Kept executive schedules running smoothly, so leaders can focus on what matters most etc.
Great mix of skills. Keeping everything organized makes a huge difference.
I created KORA, a multilingual booking and appointment management platform designed for small appointment-based businesses.
I created KORA to solve a simple but common problem: small business owners who manage their businesses themselves often spend too much time answering booking requests, checking availability, confirming appointments, handling cancellations and following up with customers. When a customer cancels, an appointment slot can also remain empty, resulting in a lost opportunity.
KORA turns this manual process into a simple self-service booking experience. Customers can browse services, see available time slots, choose a date and time, provide their information and receive an instant booking confirmation without having to contact the business owner.
On the owner's side, KORA provides a complete workspace to manage the calendar, appointments, customers, services, waitlist and automated workflows.
The main feature I wanted to demonstrate is cancellation recovery. When an appointment is cancelled, KORA releases the available slot, checks the waitlist and identifies a compatible customer. The workflow then demonstrates the progression from Matched → Notified → Claimed → Recovered, with the calendar updated after the slot is recovered.
I also built the experience in English and French, with responsive interfaces designed for both desktop and mobile.
Why I created it: I wanted to demonstrate how a small business owner could spend less time managing administrative tasks and more time serving customers, while also reducing the opportunities lost through cancellations.
KORA was built as a fictional business scenario specifically for this challenge.
Less admin. More booked appointments.
This work sample demonstrates my ability to provide healthcare administrative support, including organizing patient records, updating demographics and insurance information, scheduling appointments, managing documentation, and performing accurate data entry. It showcases my attention to detail, confidentiality, organization, and ability to handle healthcare information professionally.
