GoHighLevel vs custom CRM
GoHighLevel is good at what it is made for.
Funnels, follow-up, calendars, email, SMS, pipeline tracking. If that is the job, it can be a practical tool.
The problem starts when a business tries to make GoHighLevel do everything.
1. Project delivery.
2. Client portals.
3. Invoices.
4. Team assignments.
5. Custom reports.
6. Service tracking.
7. Documents.
8. Different views for different roles.
That is usually the point where the CRM should match the business, not the other way around.
GoHighLevel starts at $97/month before extra usage and add-ons.
A custom CRM costs more upfront, but it can be built around the exact way leads become clients, clients get updates, and the team sees what is going on.