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AI Customer Support & Business Automation System — Built an AI-powered customer experience solution with automated support, service navigation, appointment booking, and human handoff.
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Rebuilding the moment an inbound inquiry turns into a confirmed booking for MEND Appliance Care, a local repair shop in Spalding, Lincolnshire.
The Problem Solved: Replaced 2.5 hours of daily owner phone-tag, vague fault descriptions, wrong van parts, and customer no-shows with an instant AI-powered diagnostic intake, fixed upfront pricing, deposit collection, and auto-generated dispatch scheduling.
Key Features Built in Lovable:
• Multi-Modal Intake: Customers describe the issue using text, photos, model numbers, or video.
• Instant AI Diagnosis & Transparent Pricing: Autodetects fault & exact part (e.g., Bosch Serie 6 drum shock absorbers) with clear labor/part cost breakdowns.
• Flexible Resolution Paths: Home Repair, Workshop Drop-Off, DIY Part Purchase, or local stockist routing (Toolstation/Screwfix).
• Owner Safety Net & Dispatch Dashboard: Real-time job calendar, "Ask Maya" human-in-the-loop review queue, and 1-click customer comms.
Built entirely with @Lovable for the #lovablechallenge.
Shop owner dashboard : Email: maya@mend-demo.co.uk
Password: MendDemo2026
The "Ask Maya" human-in-the-loop queue is one of those details that separates a clever demo from something you can actually ship to a real business. Most AI intake flows skip this — they either automate everything and break on edge cases, or hand off to a human and defeat the...
Well done !
🎙️ 𝗜 𝗷𝘂𝘀𝘁 𝗯𝘂𝗶𝗹𝘁 𝗮 𝗩𝗼𝗶𝗰𝗲 𝗔𝗜 𝗥𝗲𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗶𝘀𝘁 𝗳𝗼𝗿 𝗮 𝗿𝗲𝗮𝗹 𝗿𝗲𝘀𝗼𝗿𝘁 𝗶𝗻 𝗕𝗮𝗻𝗴𝗹𝗮𝗱𝗲𝘀𝗵 — 𝗮𝗻𝗱 𝗶𝘁 𝘄𝗼𝗿𝗸𝘀.
No missed calls. No manual order-taking. No “please hold.”
Just AI.
Here's what it does 👇
📞 Customer calls → 𝗔𝗜 𝗽𝗶𝗰𝗸𝘀 𝘂𝗽 𝗶𝗻𝘀𝘁𝗮𝗻𝘁𝗹𝘆
🗣️ Speaks naturally in 𝗕𝗮𝗻𝗴𝗹𝗮 & 𝗘𝗻𝗴𝗹𝗶𝘀𝗵
🍽️ Takes food orders → saves to Google Sheets → alerts owner on Telegram
🏨 Books rooms & cottages → same system
📅 Checks event availability in real-time
📋 Logs every inquiry — automatically
𝗧𝗵𝗲 𝘁𝗲𝗰𝗵 𝘀𝘁𝗮𝗰𝗸 𝗜 𝘂𝘀𝗲𝗱:
→ 𝗩𝗮𝗽𝗶 — Voice AI phone agent
→ 𝗻𝟴𝗻 — Automation backbone (1 webhook, 5 smart branches)
→ 𝗚𝗼𝗼𝗴𝗹𝗲 𝗦𝗵𝗲𝗲𝘁𝘀 — Live database
→ 𝗧𝗲𝗹𝗲𝗴𝗿𝗮𝗺 𝗕𝗼𝘁 — Instant owner alerts
→ 𝗚𝗣𝗧-𝟰𝗼 — Brain of the agent
𝗧𝗵𝗲 𝗿𝗲𝘀𝘂𝗹𝘁?
The resort owner gets instant Telegram notifications for every order and booking — while the AI handles the entire conversation.
No extra staff. No missed leads. 24/7.
💼 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝘄𝗻𝗲𝗿𝘀 — 𝘁𝗵𝗶𝘀 𝗶𝘀 𝗽𝗼𝘀𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗼𝗼:
• Hotels & Resorts
• Restaurants
• Clinics
• Showrooms & Retail Businesses
• Service-based Businesses
If your business receives regular calls, inquiries, bookings, or customer orders, an AI-powered automation system can handle a large part of that process — 24/7.
🚀 𝗜’𝗺 𝗰𝘂𝗿𝗿𝗲𝗻𝘁𝗹𝘆 𝘁𝗮𝗸𝗶𝗻𝗴 𝗼𝗻 𝗳𝗿𝗲𝗲𝗹𝗮𝗻𝗰𝗲 𝗔𝗜 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀.
📩 DM me or leave a comment below — let’s talk about how I can automate your business.
𝗪𝗵𝗮𝘁 𝗜 𝗯𝘂𝗶𝗹𝗱:
✅ AI Voice Receptionists
✅ AI Chatbots for WhatsApp, Facebook & Instagram
✅ Business Automation with n8n & Make
✅ Lead & Booking Automation
✅ Data Analytics & Business Dashboards
I’m building practical AI automation systems that connect AI + business data + real workflows — not just demos.
Open to freelance projects, collaborations, and full-time opportunities.
#AIAutomation #VoiceAI #n8n #Vapi #BusinessAutomation #AI #Automation #DataAnalytics #BangladeshTech
Having the voice AI write every order straight to Google Sheets and fire a Telegram alert removes the manual data entry step.