Enterprise Network Configuration & Troubleshooting Title: Enterprise Network Setup & Troubleshooting – Cisco Description: Configured and troubleshot enterprise network environments involving Cisco routers and switches. Worked on VLANs, routing, DHCP, DNS, LAN/WAN connectivity, access control, and end-to-end network troubleshooting. Diagnosed connectivity and performance issues using a structured troubleshooting approach and provided remote L1/L2 support. Skills: Cisco • Routing & Switching • VLAN • TCP/IP • DHCP • DNS • Network Troubleshooting

Site-to-Site VPN / GRE over IPsec Deployment Title: Secure Site-to-Site VPN – GRE over IPsec Description: Designed and configured secure connectivity between remote network environments using GRE over IPsec. Worked with Cisco and Teltonika networking devices, including tunnel configuration, routing, IPsec parameters, NAT considerations, connectivity testing, and troubleshooting. Skills: IPsec • GRE • VPN • Cisco IOS • Teltonika • Routing • Network Security

Enterprise Wi-Fi & Wireless Network Support Title: Enterprise Wi-Fi Deployment & Troubleshooting Description: Supported business and hospitality wireless environments involving enterprise access points, controllers, switches, and gateways. Troubleshot Wi-Fi connectivity, VLAN, DHCP, DNS, captive portal, authentication, and access point issues while providing remote technical support. Skills: Aruba • Ruckus • Cisco Meraki • Wi-Fi • WLAN • VLAN • Network Troubleshooting

Remote Network & IT Infrastructure Support Title: Remote Network & IT Infrastructure Support Description: Provided remote L1/L2 technical support for business users across multi-client environments. Resolved network connectivity, VPN, Wi-Fi, Windows, Microsoft 365, Active Directory, printer, application, and endpoint issues while managing incidents through resolution and escalation. Skills: Network Support • VPN • Windows • Microsoft 365 • Active Directory • Remote Troubleshooting • IT Support