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📣 Small Business Owners: Your Online Reputation Matters
A potential customer can discover your business in seconds — and a few negative reviews can influence whether they choose you or your competitor.
I help small businesses monitor, manage, and strengthen their online reputation through practical reputation-management strategies.
🔎 What I can help with:
Monitor reviews across major platforms
Analyze negative customer feedback
Create professional review responses
Identify recurring customer concerns
Report reviews that genuinely violate platform policies
Develop reputation-protection strategies
Turn customer feedback into actionable improvements
My goal isn't to hide legitimate criticism. It's to help businesses respond professionally, protect their credibility, and build greater customer trust.
If you're a business owner dealing with difficult reviews or simply want to stay ahead of your online reputation, send me a message.
📩 Let's discuss your reputation and find a strategy that fits your business.
#OnlineReputationManagement #SmallBusiness #ReputationManagement #ReviewManagement #CustomerExperience #BrandProtection #BusinessGrowth #ORM
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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If you're a VP of Marketing with a website rebuild you cannot afford to get wrong, connect with me.
One of our clients lost 20% of their website traffic. That was the right outcome.
Their site was organized around who they are and who they serve. Almost nothing about what the product does.
So we rebuilt the website around the product, with each item named after what it does. The customers page was built as a trust center, because in compliance software nobody signs before they trust you
Every one of those choices narrowed who the site talks to. Traffic was going to fall.
Three months on:
Page views: down 20%
Clicks: down 26%
Clicks per user: up 8%
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Traffic is the easiest number to grow and the easiest one to panic about. A quarter where views and clicks both drop looks like failure on a dashboard. It was the quarter this site started converting better.
Decide who a website is for, and you have decided who it loses.
If your traffic fell 20% next quarter and demos went up, would your leadership call that a win or a problem?
If you're a VP of Marketing with a website rebuild you cannot afford to get wrong, connect with me.
Private Equity Buyer Research | Technology & Software
Recently completed a targeted PE research project focused on firms that acquire technology and software businesses within specific deal and revenue ranges.
Research included:
• $5M–$50M deal value
• $2M–$20M target revenue
• Technology / software focus
• Acquisition criteria
• Relevant decision-makers
• Verified work emails
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• Firm location and website
The goal was to identify qualified PE buyers based on actual investment criteria, not just build a generic database.🚀
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