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Shopify Plus Store Development & Continuous Optimization
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Shopify Abandoned Cart Recovery Automation 🛒
Ever wondered how many potential orders an online store could miss when customers add products to their cart but leave without completing checkout?
I built an abandoned cart automation workflow using Activepieces, Shopify, Google Gemini, Gmail, and WhatsApp Business.
⚙️ How It Works
🛒 Cart Trigger: Detects an abandoned checkout event from Shopify.
🔀 Conditional Routing: Routes the workflow based on configured conditions.
🤖 AI-Powered Messaging: Gemini generates a personalized reminder message.
💬 WhatsApp Reminder: Sends a cart reminder through WhatsApp Business.
📧 Email Reminder: Sends a follow-up email to encourage the customer to complete checkout.
💡 How It Can Help E-commerce Businesses
Remind customers about products left in their carts.
Reduce repetitive manual follow-up work.
Make customer communication more consistent.
Create an opportunity to recover potentially lost sales.
Tools Used: Activepieces | Shopify | Google Gemini | Gmail | WhatsApp Business
Project Type: Personal Automation Project
I built this workflow to demonstrate how automation can support abandoned cart recovery for Shopify and D2C businesses.
Interested in automating your store's customer follow-ups? Let's connect.
The 30–60 minute delay then 24-hour follow-up is a sensible cadence. The part I would harden next is the stop conditions: once the cart converts or the customer replies, every channel should cancel, and WhatsApp especially needs a clear opt-in trail before the first send....
London florists have serious competition. 🌸
So seeing our client, Shaws of Covent Garden, ranking on Google's first page for searches like “luxury florist central London” feels pretty special!
We redesigned and developed their Shopify website, with SEO built in from day one.
Same family business since 1946. A fresh digital presence. And now, more visibility where it matters.
Good design gets attention. Good SEO gets you found.
Building SEO in from day one rather than bolting it on later is what makes a result like this possible. First page for luxury florist in central London is a tough ranking, nice work.
Most "where is my order?" emails can be answered by the store itself.
Shopify's new customer accounts let shoppers sign in with an emailed code, track orders, buy again, and start returns.
Letting shoppers track orders and start returns themselves kills a lot of support emails before they exist. Do you customize the new accounts pages per brand, or is the default good enough?