Telegram Bot for Automated Sales Proposals and CRM UpdatesTelegram Bot for Automated Sales Proposals and CRM Updates
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Overview
Engineered an intelligent, end-to-end sales department automation pipeline powered by a custom Telegram bot. The system slashes post-call administrative routines by automatically generating personalized commercial proposals in PDF format, updating CRM pipelines, and notifying managers within 10 seconds of call completion.
The Challenge
Sales teams waste 7 to 10 minutes per client on manual CRM data entry, repetitive document template editing, and PDF conversions. This overhead limits managers to a maximum of 10 calls per hour while increasing human-factor errors and lead leakage.
Tech Stack & Core Engineering
• CRM Verification & Routing: Built advanced multi-branch conditional routing in Make (Integromat) to search for duplicate records by phone number or tax ID, dynamically updating existing cards or creating new ones with "Proposal Sent" status. • Document Generation Engine: Programmed automated data extraction that injects client variables directly into corporate letterheads, calculates custom pricing, and generates clean PDFs instantly. • Secure Infrastructure: Implemented fault-tolerant token authentication, secure SSL protocols, duplicate deal protection filters, and 24/7 logging via Google Sheets and Gmail SMTP.
The Result
• Boosted sales team performance from 10 to 25 calls per hour, achieving 2.5x operational growth. • Accelerated entire post-call lead processing and proposal delivery down to 10 seconds. • 100% elimination of manual data entry errors and duplicate deals within amoCRM.
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started