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1. The Two-Line Email That Changed Our Onboarding
About the work: I wrote this as a self-initiated sample to show how I turn customer feedback into LinkedIn content that builds trust. I opened with a strong hook, kept the paragraphs short for easy scanning, and ended with a question to start conversation in the comments. The tone is warm and direct, like a founder talking to their audience rather than a brand announcing something.
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Looks great! What about readability though?
Text seems low contrast to me. Although I have a poor vision and most things seem too small and low contrast to me.
UX Writing vs. Copywriting: What's the Difference?
A landing page and a checkout screen shouldn't communicate in the same way.
And I think that's a great way to understand the difference between UX writing and copywriting.
Both rely on clear, intentional language, but they serve different purposes.
Copywriting is generally focused on attracting attention, communicating value, and persuading people to take action. You'll find it in advertisements, landing pages, product descriptions, and promotional emails.
UX writing, on the other hand, focuses on the words people encounter while interacting with a product or service. Its job is to guide users, explain what happens next, and make digital experiences easier to navigate.
Think about it:
A landing page might use persuasive copy to convince someone to sign up. But once that person reaches the registration or checkout screen, the language needs to be straightforward and helpful.
Buttons, error messages, confirmation messages, instructions, and form labels are all examples of UX writing.
What I'm trying to say is that you can persuade someone to start an interaction, but you shouldn't make them struggle to complete it.
Good UX writing reduces confusion and helps people move forward. Good copywriting communicates why they should want to.
And the two can absolutely overlap. A well-written button, for example, can be both persuasive and useful.
Ultimately, both depend on understanding the audience, choosing the right words, and knowing what the user needs at each stage of their journey.
What do you think matters most in digital communication: convincing people to take the first step or making every step easier afterward?
Making every step easier afterward. Getting people in doesn't help if they bail at checkout.
A headline can attract clicks and still disappoint the reader. And that’s where the line between SEO and clickbait starts to matter.
I think writing a compelling SEO title is one of those things that looks simple until you actually have to do it well.
Your title needs to grab attention, include relevant keywords, match the reader’s search intent, and accurately represent what the article delivers. That’s a lot to accomplish in just a few words.
Clickbait often takes the opposite approach: it creates curiosity through exaggerated claims, misleading promises, or information gaps the content doesn't genuinely fulfill.
And here's my take: getting the click isn't the same as earning the reader's trust.
A good SEO headline doesn't need to be boring or overly literal. You can use curiosity, specificity, and compelling language without misleading your audience.
For example, “5 SEO Mistakes That Could Be Hurting Your Website” is engaging because it tells readers what they'll learn. But “This One SEO Secret Will Make You Rank #1 Overnight” promises something the article probably can't deliver.
The difference isn't just wording. It's whether the content lives up to the expectation the headline creates.
In SEO content writing, a title should attract the right click, not just more clicks.
Because a headline isn't successful simply because someone clicked on it. It's successful when the reader finds exactly what they came for, or something genuinely useful they didn't expect.
Would you rather click on a headline that sparks curiosity or one that tells you exactly what you're going to learn?
Totally agree, the best headline earns the click and the trust, and I’d pick specificity over vague curiosity every time.