Engineered a custom project management ecosystem within Outlook 365 for a high-output team. I transformed standard email infrastructure into a streamlined workflow engine, focusing on organizational efficiency and collaborative data management.
Core Deliverables:
Workflow Architecture: Custom-built folder structures and automated categorization to track project lifecycles.
Shared Resource Management: Optimized shared mailboxes and calendars for cross-departmental project tracking.
Inbox Productivity: Implemented advanced Outlook rules and Quick Steps to reduce manual task management by 40%.
Security & Permissions: Managed delegated access and sensitive project data protection via Exchange Online.
>> Cannot attach original pictures since confidential
I built FlowPilot AI ⚡ — an AI-powered operations platform that transforms customer requests into intelligent workflows.
From AI-powered request analysis and smart prioritization to conditional automation and human approval, FlowPilot helps small businesses streamline operations and reduce repetitive work.
Designed a set of six custom file-type icons for Benchmark Email’s File Manager, creating a cohesive visual system that aligns with the product’s design language.
The icons use distinct colors and recognizable visual cues to help users identify different file types quickly, bringing greater consistency and clarity to the interface.
Lovely system, Emperatriz. The rounded sheet with the folded corner stays consistent while each color and glyph reads instantly. File icons look easy but demand exactly this kind of restraint.
Smart Business Automation — From Manual Tasks to Automated Workflows ⚡🤖
This project shows how manual tasks and disconnected tools can be transformed into a smart automation system, where different platforms work together in one connected workflow.
The goal is to help businesses save time, reduce repetitive tasks, and improve their daily operations by connecting the tools they already use, without having to manage every process manually.
Through a central automation system, platforms like WhatsApp Business, Instagram, Gmail, Google Sheets, Slack, Notion, HubSpot, and Google Calendar can work together, allowing information to move automatically between them.
What can be automated?
Automatic lead capture and registration.
Integration of messages and customer inquiries from different channels.
CRM and database updates.
Automatic notifications for team members.
Follow-ups and reminders.
Connections between different apps using APIs and custom workflows.
The Goal
To create a connected digital system where every tool works together, processes run smoothly, and teams can focus on more important tasks.
Less Manual Work. More Automation. Better Workflows.
Technology should adapt to each business, making daily operations easier and supporting its growth.