Transforming Martha's Bakery: A Digital Revival StoryTransforming Martha's Bakery: A Digital Revival Story
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Martha's Country Bakery: From Overlooked to Unforgettable
Martha's Country Bakery has been a beloved, family-run NYC institution since 1972 — five locations across Astoria, Bayside, Forest Hills, and Williamsburg, with a large and loyal following. But their online presence hadn't kept pace: a cluttered, duplicate-filled menu with no pricing, no functional online ordering, and zero automation — despite serving thousands of customers across five locations every day.
What I built on Base44:
A fully redesigned, mobile-responsive website with a distinctive visual identity — including a "Recipe Journal" storytelling section and an oven-timer-styled countdown, moving well beyond a generic template
A two-level browsing Menu with search, individual product pages, and a simple pickup order-request flow
"The Baker's Surprise Box" — a Mystery Box system designed to turn nightly surplus inventory into revenue instead of waste, with live, database-driven availability
A "Kindness Tracker" — a live counter showing unsold items shared with the neighborhood's night-shift workers and families instead of being thrown away, turning food waste into community goodwill
An AI Concierge agent that answers customer FAQs (hours, locations, menu categories) and books Mystery Box reservations directly into a live orders system — built with strict, fact-locked guidelines so it never invents information, and least-privilege data permissions for safe operation
A secure, admin-only Owner Dashboard for managing daily stock, logging donations, tracking orders, and moderating reviews — designed so the bakery owner could run this in minutes each night
Transparency note: This is an unsolicited concept project built for the Give It A Glow Challenge — I wasn't able to reach the business owner for confirmation before the deadline, so this is a portfolio/demo build, not an officially commissioned site. Martha's real, official website remains live and completely unaffected. Due to temporary API credit limits during final testing, the AI Concierge's live chat may be briefly paused at time of review — the automation is fully built and already successfully created a real reservation end-to-end during development. Every other part of the site is fully live and functional.
Original website (before): https://marthascountrybakery.com/
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