When should a Zapier workflow move to Make.com, and what does a clean migration look like? Five signals say move, and one 198-module rebuild shows the shape.

Zapier is the right start for most businesses: fast to build, hard to break, for simple links between apps. It stops being right when one of these shows up.

1. The Zap has no error path. Zapier stops the run and emails you. If a launch, an invoice or an order depends on it, that email arrives after the customer noticed.

2. You are paying per task for loops. Iterating over 50 products or 500 rows costs 50 or 500 tasks. Make.com charges per operation too, but iterators, aggregators and routers let one scenario do what took a chain of Zaps.

3. Logic lives in six places. A rule change means editing six Zaps and hoping you found them all.

4. You need branching by case. Filters and Paths get you part way; routers inside one canvas get you the whole way, with every branch visible.

5. Nobody can explain it. If the person who built the chain of Zaps left, you are renting a mystery.

The rebuild in the image: a digital product studio's launch ran through a 20-step Zap with no error handling. Every launch took 45 to 60 minutes of babysitting. It became one 198-module Make.com scenario. Launches now complete in under 30 seconds and the scenario has held 99.9% uptime.

How a migration like that is done, in order. First, map every Zap, including the ones nobody remembers; the map is the spec. Second, group by trigger, not by app: one trigger becomes one scenario with routers by case. Third, put an error route on every external call: retry with backoff, then park the record with the reason and alert a human. Fourth, run both in parallel for a week, compare outputs, then switch the trigger off in Zapier. Fifth, hand over documentation of every path and every failure mode, on an account the client owns.

The full case study, with the canvas at full size, is on my profile. If your Zapier account has one of the five signals above, the 5-day audit and migration on my services page starts with the map.

Prem Patel, Nex Automations. Make.com Level 5 certified, official Make partner, Zapier Certified Expert.