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Clinic Appointment Automation : a WhatsApp-based workflow for handling appointment requests, collecting patient details, confirming preferred slots, and managing rescheduling. Built to reduce manual appointment coordination and streamline patient communication.
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Marlowe Mobile Detailing
Solo-owner mobile car detailer, Austin, TX (serving Round Rock, Cedar Park, and Lakeway)
Marlowe Mobile Detailing was losing about 1 in 5 bookings to no-shows and running behind on nearly every job. This build replaces a vague "can you detail my car?" text with a fully scoped, weather-aware booking flow that sets an accurate time and price upfront, captures access instructions before he arrives, and automates rain-day rescheduling so he never has to chase a customer again.
He works alone and travels to the customer. Rain cancels outdoor jobs. Customers under-describe how dirty their cars are, so jobs run long. About 20% of bookings were no-shows because people forgot he was coming to them.
The AI handles all routing automatically.
Thus, manual appointment creation is an edge case, something that happens when a specific customer request or exception requires human intervention.
When that happens, the system surfaces available technicians ranked by fit and shows how much distance and time the appointment adds to their route for that day. The manager picks from a ranked list rather than guessing.
The typography and color choices were made with one thing in mind: the platform needs to feel embedded in whatever system the client is already using rather than standing out as something foreign. We kept everything deliberately neutral.
Light and dark mode both follow the user's system preference automatically.
3 signs your team needs automated scheduling:
1. Group meetings take a long reply-all thread to land a time
2. Scheduling a call sometimes takes longer than the call
3. Someone always ends up double-booked
→ If this sounds familiar, the fix takes less time than the next thread would.
