Automate Customer Support with AI: WhatsApp Agent Case StudyAutomate Customer Support with AI: WhatsApp Agent Case Study
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Built a live WhatsApp AI agent for a real Lahore-based business using n8n and Groq AI. The agent receives customer messages via webhook, processes them through an AI Agent node, and sends accurate, instant replies 24/7 — handling pricing, delivery, returns, and order queries without any human involvement.
Tech used: n8n, Groq API, webhook integration, WhatsApp API (Whapi), HTTP Request nodes.
This is currently live and actively responding to real customer messages.
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