AI Leasing Automation — Intelligent Conversations for Apartment Communities Leasing teams lose de...AI Leasing Automation — Intelligent Conversations for Apartment Communities Leasing teams lose de...
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AI Leasing Automation — Intelligent Conversations for Apartment Communities Leasing teams lose deals to voicemail. Prospects call about a unit, nobody picks up, and they've called the next community before anyone rings back.
I built the platform that answers instead — AI voice agents that handle inbound leasing calls end to end: routing, live transcription, lead qualification, and sentiment analysis, with every conversation scored and surfaced in an analytics dashboard the leasing team actually uses.
What I worked on: • Real-time call handling and routing via Twilio, including fixing streaming failures that were dropping audio mid-call • Speech-to-text pipeline — evaluated and integrated AssemblyAI and Deepgram against the legacy streaming setup • LLM-based call analysis and scoring with the OpenAI API to qualify leads automatically • Vector retrieval over historical calls so agents have context from prior conversations • Analytics dashboard in React/Next.js on a NestJS + PostgreSQL backend, with Redis and BullMQ handling background processing
Stack: React · Next.js · NestJS · PostgreSQL · Redis · GraphQL · OpenAI · AssemblyAI · Docker · AWS
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