Support queue aging review — a self-initiated Rivetfern demonstration using synthetic ticket metadata.
A Python tool validates dates, priorities, statuses and supplied SLA-day inputs. It skips exact duplicates, quarantines conflicting ticket IDs and creates a sorted review queue for open and pending tickets, including age and unassigned cases.
Handover includes the review CSV, exceptions, summary and file hashes. Calendar-day thresholds come from each input row; the tool does not invent service policy, message customers or change helpdesk tickets. No client results or operational SLA guarantee are claimed.
AI Property Maintenance Automation
AI-powered property maintenance automation designed to streamline how property management teams handle tenant maintenance requests.
The system takes a maintenance request, analyzes the issue, determines its priority and category, recommends a suitable vendor, and automatically creates a structured work order.
Workflow:
Tenant request → AI analysis → Priority & category → Vendor matching → Work order
Built with: Python, Flask, SQLite, HTML, CSS, JavaScript, and AI-assisted request classification.
This project was built as a portfolio demonstration of AI automation for property management operations.
34 tested API endpoints that AI agents can discover and pay for per request in USDC, with no accounts or API keys. It includes a paid MCP server, marketplace listings generated from real outputs, SSRF-safe fetching, and 19 Apify Actors that offer bulk versions of the endpoints.