Build Smart Triage Bots: Streamline Travel Queries with AIBuild Smart Triage Bots: Streamline Travel Queries with AI
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Built an AI-powered triage bot (WeSki Bot) for a ski travel company using n8n, Slack, HubSpot, Jira, and GPT-4.
Agents trigger the bot in Slack with a booking ID. It verifies trip details in HubSpot in real-time, then walks through a structured triage flow via threaded replies: collecting issue description, urgency, OPS needs, actions taken, and refund details.
GPT-4 processes inputs and auto-creates a Jira ticket with booking details, triage notes, SLAs, and refund amounts. A Slack notification posts with links to the Jira ticket and HubSpot deal.
Results: ✅ 60% faster response times ✅ Zero manual data entry ✅ 100% lead capture ✅ 24/7 automated triage
Tech: n8n, Slack, HubSpot, Jira, GPT-4, Google Sheets
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Abhiram's avatar
Looks great, Cameron. The clean layout and visuals fit really well for a film production brand.
Trashu's avatar
really nicee work
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The network for creativity
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