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GroundedGuide — fictional demo: support-question gap map
An original sample showing how a recurring support question can be connected to a missing article, evidence to gather and an escalation trigger. The prioritisation method is illustrative; no real ticket counts or savings are claimed.
Fictional demonstration from the same Acorn sample pack, not a client engagement. No employer or customer material. Suggested measures are not measured results. Requires authorised source/process validation before live use.
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