Freelance designers: what do you say when a client asks for another revision round?
Start with a reply that leaves room to check the agreement:
“Thanks for the new comments. I’ll compare these with our agreed review scope and confirm any changes to the work, fee or delivery date before starting the added work. Which comments are the priority for this round?”
Then put a date on the next decision. If approval is still missing, a follow-up could be:
“The decision on [change ID and version] is still open, so [affected work] is waiting. Please confirm [decision or input] so we can agree an updated date. I’m continuing with [unaffected approved work].”
Replace the brackets and check each statement before sending. Keep fixes to work that misses agreed acceptance criteria in your existing correction process. An unanswered change request doesn’t approve extra work or a new fee.
The image is the actual change-message page from the Project Scope Change Control Kit. The download includes a seven-page editable Word packet, an Excel change tracker, printable PDFs, a fictional completed example and a Quick Start.
Use the message prompts and decision worksheets with your existing agreement and approval process.
Wrapped a motion graphics project recently and the client said it only needed minimal direction and came out right the first time.
That's the part I'm grateful for. Not the compliment on the work itself, but the fact that the process actually worked the way it's supposed to. One clear brief, one round, done.
And that never happens because of me alone. It happens when the client writes a brief that makes sense, trusts you enough to let you run with it, and gives feedback that actually helps instead of feedback that just moves things around.
So thank you for that. Projects like this are the reason I still enjoy this work.
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