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Provided chargeback and dispute support for e-commerce businesses by reviewing cases, organizing transaction and order information, gathering supporting evidence, documenting customer communication, and preparing clear representation responses. I followed merchant and platform requirements, tracked deadlines and case status, and kept documentation organized for accurate, timely submissions.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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A Shopify homepage isn't just about making the store look good.
The structure matters.
When I approach a homepage, I think about what a visitor needs to see and understand as they move through the store.
A simple structure could be:
→ Strong first impression
→ Clear product categories
→ Featured or best-selling products
→ Reasons to trust the brand
→ More products to explore
→ A clear next step
The goal is to make the journey feel natural instead of throwing everything onto one page.
Good design isn't only about what looks nice.
It's also about what the customer sees, when they see it, and where it takes them next.
What section do you think is most important on a Shopify homepage?
Good structure. The one we see skipped most on this exact layout: the featured-products rail right after the hero still needs enough items per row to feel curated, not half-empty, once it collapses to mobile. A 4-up desktop grid often becomes 2 cramped tiles on a phone with...
Did you know a fraudulent order can cost your business money even if you catch it before shipping? Depending on your payment provider, processing fees may not be returned when you refund the order. If it turns into a chargeback, additional fees may apply.
Every cent counts when you run a business.
Worth adding: Shopify Payments' own fraud analysis (low/medium/high risk tag) catches a lot of this before it ships, but it only flags, it doesn't auto-cancel. We set clients up with a manual-review step for anything tagged medium or high instead of trusting the badge alone,...
Hi everyone! 👋
I’m Akriti Srivastava, a Virtual Assistant & Customer Support professional available for remote freelance work.
I help businesses with:
• Customer Support
• Chat & Email Support
• Lead Generation
• Web Research
• Customer Follow-ups
• Data Entry
• Virtual Assistant Tasks
I focus on clear communication, organized work, timely updates, and professional customer handling.
I’m currently open to freelance projects and ongoing remote support.
If you need reliable remote support for your business, feel free to connect with me. 😊
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