I’m a Virtual Assistant who supports founders by keeping their operations organized and running smoothly. I’ve worked with business owners to manage tasks, organize workflows, and handle the backend so they can focus on growth. I’m also currently building my skills in tools like GoHighLevel to better support modern businesses.
Ready to support and bring structure to your operations.
Care Assist — 0-to-1 Operations & Workflow Architecture
As Operations Lead, I spearheaded the 0-to-1 operational architecture and service intake workflows for Care Assist, a healthcare and educational innovation platform awarded NT$100,000 in non-dilutive grant funding from the Ministry of Education (MOE U-start).
Key Deliverables:
• Mapped end-to-end service workflows and intake procedures, eliminating friction across multi-step user onboarding.
• Conducted 20+ qualitative discovery sessions and usability walkthroughs with prospective partners to shape core service specifications.
• Built structured tracking systems in Google Sheets and Excel to manage stakeholder touchpoints, milestone deliverables, and operations with zero record loss.
• Secured 3 competitive startup awards and established clear cross-functional SOPs for ongoing service execution.
For this one, I focused on local restaurants in New York and automated the process of collecting their business information from Google Maps.
The workflow pulls things like:
Restaurant name
Website
Business category
Instead of manually searching Google Maps, opening businesses one by one, and copying their details into a spreadsheet, the workflow handles the repetitive part automatically and saves the leads directly into Google Sheets.
This is just one use case. The same setup can be adapted for different locations, industries, and lead-generation needs.
Currently working on growing my career as a Medical Virtual Assistant. 🩺💻
I help healthcare teams with administrative support, patient communication, scheduling, insurance verification, prior authorizations, and EMR-related tasks.
I’m currently open to connecting with healthcare practices and teams looking for a reliable remote Medical VA.