AI engineer portfolio with a built-in AI assistant, “Onyx,” that answers visitor questions about my work. Built with React, Tailwind, and Framer Motion on the frontend and LangGraph, FastAPI, and Groq on the backend. Deployed on Azure.
Built an autonomous, tool-enabled AI agent designed to resolve high-frequency customer support tickets without manual human intervention. Unlike standard FAQ bots, this system connects directly to internal APIs and databases via function calling to execute real-time actions—like fetching order tracking, updating accounts, and safely processing refunds under defined guardrails.
It features zero-latency responses, strict validation to prevent hallucination, and a seamless 1-click human escalation mechanism that provides complete conversational context, cutting tier-1 support workload by over 60%.