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Trax Omni CRM is now approved by Meta and live ✅
I built Trax Omni, a CRM for sales teams and real estate agencies, and took it through Meta App Review. Meta approved all four permissions we asked for:
• leads_retrieval
• whatsapp_business_messaging
• pages_show_list
• pages_read_engagement
What it does for users:
→ Facebook & Instagram Lead Ads go straight into the CRM and get assigned on their own, with no CSV downloads
→ WhatsApp Business chats sit inside the CRM, right next to each lead
→ Agents update leads by speaking, in English, Arabic or Urdu
→ An AI Copilot answers questions like "who should I call today?" from live CRM data
Under the hood: Node.js + PostgreSQL on AWS (Docker + Caddy), Meta Graph API and webhooks, WhatsApp Cloud API, encrypted page tokens, and role-based access for owner, manager and employee.
The hard part of App Review isn't the code. It's showing Meta's reviewers clearly and safely how each permission is used. If you need a Meta / WhatsApp integration built, or your app taken through App Review, I can help.
#MetaAPI #WhatsAppBusiness #CRM #AppReview #NodeJS
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Great work