Project Goal Improve customer retention, increase repeat purchases, and streamline communication ...Project Goal Improve customer retention, increase repeat purchases, and streamline communication ...
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TREASURE OYEDEPO
• Dec 7
Project Goal Improve customer retention, increase repeat purchases, and streamline communication through an automated CRM setup.
Challenges The brand lacked organized customer data, had inconsistent segmentation, weak follow-ups, and no automation driving engagement or sales.
Solution Set up a full CRM system with clean segmentation, automated email/SMS flows, optimized touchpoints, and performance tracking to nurture customers efficiently.
Outcome & Learnings Retention improved, engagement increased, and repeat orders grew. The project proved how targeted automation and clean data management strengthen customer relationships and long-term revenue.
ecommerceKlaviyoShopifyVirtual AssistanceCROShopify Design
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