Owned end-to-end client onboarding for a DAO-as-a-service product built on Marshall Islands entity structures. Standardised the process using AI-assisted SOPs and managed documentation, client communication, and coordination across multiple concurrent engagements
AI Home Services App — Smart Technician Booking & Repair
A premium AI-powered home services app designed to simplify how people diagnose home problems, find the right service, and book qualified technicians.
The product uses AI to turn a simple problem description into a clear service recommendation — helping users move from “What’s wrong?” → “What do I need?” → “Who can fix it?”
Key Experience
→ AI-powered problem diagnosis
→ Text, voice & photo input
→ Smart service recommendations
→ Technician discovery & booking
→ Transparent service information
→ Real-time technician tracking
→ Premium, intuitive mobile experience
The concept is designed for founders building AI home-service platforms, technician marketplaces, repair apps, and SaaS products where reducing friction and improving the booking experience can create a stronger customer journey.
Role: Product Designer
Focus: AI Product Design · UX/UI · Mobile App Design · Service Marketplace
I built Aurora, a booking experience for Studio Aurora Beauty, a fictional solo beauty studio in Belo Horizonte, Brazil.
The problem was simple: the owner was spending too much time answering availability questions, confirming appointments, sending reminders and handling rescheduling through WhatsApp and Instagram.
Aurora turns that manual back-and-forth into a seamless booking flow.
Customers can choose a service, check real-time availability, book an appointment, receive instant confirmation, and reschedule or cancel without contacting the owner.
On the business side, the owner gets a dashboard with upcoming appointments, booking statuses, pending confirmations and automated reminders.
The goal was not to build another calendar. It was to reduce the manual work around booking.