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Open your booking page as a first-time customer and stop just before confirming.
Can you tell how long the appointment lasts, which time zone applies and what the customer is agreeing to? If a deposit or cancellation condition applies, it should be visible before that decision.
Use a made-up appointment to walk through the process. Check the confirmation against the details on the booking screen, including the service, date and time. Keep the test separate from real customer bookings.
If you're planning a booking system for your business, send the process you'd like customers to follow to hello@shaanbuilds.com.
The network for creativity
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Connect with clients, get discovered, and run your business 100% commission-free
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