Add one line to your website brief. Who owns where the form goes, and who sends a test submission before launch?
Then someone's actually responsible for where every inquiry ends up.
Form routing is the thing that silently breaks after launch on so many sites I've seen. Naming an owner and a test submission in the brief is a small line that saves a lot of lost leads.
A service website should make the first enquiry more specific.
For THE HOUR, an accounting-practice Framer template, I gave three questions their own place:
• What work is included? A Services CMS with individual scope and preparation pages.
• How is the fee framed? A separate fees page with clearly labelled fictional examples.
• What happens next? Getting Started, a native enquiry form and an owner guide that maps the actual editing controls.
The handoff includes nine page types, Services + FAQ CMS, responsive layouts, a 404, credits and a changelog. Optional service images collapse when empty, with a separate alt-text field.
THE HOUR is $39 once for one end project; Framer hosting is separate. It does not include booking, payment collection or a client portal. The practice, fees and claims in the demo are fictional examples to replace.