ShopEasy – Multi-Role E-Commerce Ecosystem

Overview Developed as a capstone Final Year Project at the Federal Polytechnic Ayede, ShopEasy is a comprehensive e-commerce solution designed to streamline the journey from product discovery to final delivery. While the platform features a robust backend supporting five distinct user roles, this showcase focuses on the Customer Experience Layer.

The Project Scope The full system architecture was designed to handle a high-level operational workflow involving:

Customer: Intuitive product browsing, seamless cart management, and real-time order tracking.

Product Manager: Inventory control and catalog curation.

Customer Service: Integrated support chat system for real-time resolution.

Delivery Personnel: Logistics management and status updates.

Super Admin: Global oversight and analytics.