ShopEasy – Multi-Role E-Commerce Ecosystem Overview Developed as a capstone Final Year Project at...ShopEasy – Multi-Role E-Commerce Ecosystem Overview Developed as a capstone Final Year Project at...
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Badusi Abdulazeez
• Jan 6
ShopEasy – Multi-Role E-Commerce Ecosystem
Overview Developed as a capstone Final Year Project at the Federal Polytechnic Ayede, ShopEasy is a comprehensive e-commerce solution designed to streamline the journey from product discovery to final delivery. While the platform features a robust backend supporting five distinct user roles, this showcase focuses on the Customer Experience Layer.
The Project Scope The full system architecture was designed to handle a high-level operational workflow involving:
Customer: Intuitive product browsing, seamless cart management, and real-time order tracking.
Product Manager: Inventory control and catalog curation.
Customer Service: Integrated support chat system for real-time resolution.
Delivery Personnel: Logistics management and status updates.
Super Admin: Global oversight and analytics.
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