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🔐 From zero to one: designing Smart Prosegur.
One project I really enjoyed being part of was Smart Prosegur, where I collaborated as a Product Designer, helping shape the product from the ground up.
From defining user flows and key features to designing the interfaces, I worked on turning real user needs into a simple, intuitive experience for managing home security.
This project reinforced something I strongly believe in: great product design isn't just about how things look, but about making complex experiences feel simple, useful, and human.
#ProductDesign #UXDesign #Prosegur
Home security is one of those things that has to feel simple or people just won't use it. What was the hardest flow to get right?
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AI assistant woven in at the right moments: contextual chat during investigation, daily brief on the home page, remedy suggestions at the point of alarm.
Putting the AI assistant at specific decision points, like remedy suggestions right at the alarm and a daily brief on the home page, feels much more useful than a generic chat box. Cutting alarm resolution from 4 taps to 1 is a strong result for operators working under pressure.
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Clear services, selected work, straightforward pricing and answers to common questions. Each section helps visitors understand the offer and take the next step.
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