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Created an automation that triggers on Slack messages from clients, waits 12 hours, and checks if a team member has replied or reacted. If not, it automatically sends a notification to FrontApp for follow-up. This ensures no client message gets missed while avoiding unnecessary alerts.
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MyCarrier: DevOps & Cloud Transformation for Scalable Logistics SaaS
Preview description:
We helped MyCarrier move toward cloud-ready DevOps: adapted the system for microservices, implemented CI/CD and test automation, moved workloads to Azure, achieved 99.9% availability, decreased update delivery time to minutes.
Full description:
Problem
MyCarrier was growing fast, and the monolithic codebase became harder and more expensive to maintain. It was heavy, resource-consuming, and less suitable for the client’s long-term scaling plans. The team also needed faster delivery processes, but changes in the codebase and cloud migration had to stay unnoticed by users. Their logistics workflows could not be interrupted.
Solution
IT Craft aligned the project infrastructure with a microservices architecture and prepared the system for cloud operation. The team started with a technical audit and developed the migration strategy consisting of 20-28 items. The process was divided into pre-migration, migration, and post-migration phases, thus the product could keep running while infrastructure changed step by step.
The team moved non-critical standalone jobs to the cloud, connected virtual machines to Azure Storage Account, moved logging to MongoDB Atlas, and transferred user data and related processes to the cloud. New app functionality was released as microservices. IT Craft also designed and fine-tuned a CI/CD pipeline, automated infrastructure deployments, and reduced update delivery time through regression test automation.
Results
· Achieved 99.9% system availability.
· Maintained high fault tolerance using three shared clusters.
· Reduced update delivery time from hours to minutes.
· Enabled Sprint focus changes every two weeks based on client priorities.
Tech Stack:
· Azure Cloud
· MongoDB Atlas
· Azure SQL
· Azure App Service
· Azure Functions
· Azure Storage Account
This portfolio sample shows how I evaluate AI agents and automated workflows to find reliability problems, broken logic, and weak edge-case handling. I review whether the system completes the intended task, uses tools correctly, follows instructions, handles ambiguity, and produces an output that can actually be trusted.
The work focuses on identifying failure points before they become real user problems, including incomplete task execution, incorrect assumptions, workflow dead ends, hallucinations, and verification gaps. This is a portfolio demonstration of my AI agent evaluation and red-teaming work. No confidential client information is included.
Thorough breakdown! Robust edge-case handling and reliability checks are definitely the trickiest part of building reliable AI agents 🤖📊
62% of business calls to small businesses go unanswered. I just shipped the fix.
Every missed call is a lead one tap away from calling your competitor instead. So I built an n8n system that closes that gap automatically:
⚡ The instant a call is missed, it looks the caller up in your CRM
🤖 AI drafts a personalized recovery SMS — not a generic "sorry we missed you"
🧠 If they reply, AI reads it and tells a hot lead from a cold one
📞 Hot leads get escalated straight to a callback task, assigned to your team, in seconds
📋 Every touchpoint logs to your CRM automatically — no spreadsheets, no gaps
16 nodes. Two entry points. Built on n8n + Twilio + JustCall + OpenAI, wired for Less Annoying CRM (or repoint the CRM steps at whatever you run — they're plain HTTP requests).
No monthly subscription. No vendor lock-in. Buy the template once, connect four credentials, and it's running on your own infrastructure — not another SaaS charging you forever for your own data.
Live on Contra now — $59, with setup notes built right into the canvas and a full README walking you through every credential.
📩 DM me if you want this customized for your exact stack.
#Automation #n8n #AIAutomation #Twilio #NoCode #LeadGen #SalesOps #Contra #Freelance
