Prompt for Clear AI Refusals with Safe, Concrete Next StepsPrompt for Clear AI Refusals with Safe, Concrete Next Steps
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"I can't help with that" is a dead end.
A free prompt for anyone running an AI assistant: give it the current refusal, what the assistant is allowed to help with and where people can go instead, and it rewrites the refusal as a plain no plus one concrete next step, in two sentences. It always ends with that next step. It never softens the no into a maybe, never offers anything off-limits, and never invents a phone number, link or person. Emergencies get the emergency number first. Written to match my prompt packs.
#ai #chatbots #customerservice #aiagents
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