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What I Built — Ink & Line
The goal was simple: reduce the friction for both sides of the booking process - make it easier for customers to reach Leah (the studio owner) with the right information, while making it easier for Leah to manage everything that comes in.
Customer Experience: Cinematic Studio Website, Guided AI Booking Assistant (chat bot), 3-Step Booking Flow, Reference Photo Uploads, Session Time & Pricing, Conflict-Free Booking, Booking Confirmation & Calendar, Private Inquiry Tracking, Reschedule & Cancellation, Preparation & Reminders
Owner Experience: Centralized Owner Dashboard, Inquiry & Appointment Overview, Complete Inquiry Management, Appointment & Payment Tracking, Multi-View Calendar, Studio Closures & Days Off, Customer Database, Invoices & Payments, Promotions & Promo Codes, Artist Management, Reminder & Studio Settings
Other Integration: WhatsApp Integration, Instagram Integration, Facebook Integration, Twilio Phone/IVR, Connection Management
Behind the Scenes: Cloud-Based Data, Cross-Device Sync, Real-Time Slot Validation, Double-Booking Prevention
Most interesting part, this is the first time I am using Lovable and it is just amazing - just like its name! 😃
The network for creativity
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Crenaly: a booking SaaS I designed and built end-to-end for appointment-based businesses in France: salons, barbers, beauty and wellness.
The core idea: when a client cancels, the freed slot is automatically offered to clients who asked for an earlier time. The first to accept gets it, their appointment moves in place, and the slot they leave is offered next. No double booking, no manual work.
Around it, a full product:
→ Branded booking page for each business, embeddable on their own site
→ Mobile-first booking flow, no account needed
→ Agenda, client management, team roles & permissions
→ Verified reviews, analytics, Stripe billing
Product, UX/UI, frontend and backend.
Next.js · TypeScript · NestJS · PostgreSQL · Redis
Automatically offering a cancelled slot to the next client is such a practical feature for salons and barbers. Designing and building Crenaly end to end must have made those flows much tighter.
Healthcare AI Agent – Reschedule Appointments by Voice
AI Healthcare Assistant — Turn On Sound for the Best Experience.
Movexa AI Assistant helps physiotherapy clinics reschedule patient appointments in seconds, by text or by voice, without leaving the dashboard.
THE PROBLEM
Rescheduling a single session in a busy clinic means checking the therapist's calendar, finding a free slot, updating the booking and remembering to notify the patient. Front desk staff and therapists repeat this many times a day across different tools, and missed reminders lead to no-shows.
THE SOLUTION – THE FLOW
Ask – Open the AI search (⌘K) or tap the mic and say: "Reschedule Tezah's session tomorrow to 4 PM and remind her."
Understand – Voice mode transcribes live and shows exactly what the AI understood.
Check – Movexa checks the therapist's calendar and finds that 4:00 PM is free.
Confirm – The AI never acts silently. It shows a clear action card (patient, old time, new time, therapist, reminder) to confirm, edit or cancel.
Done – The appointment moves, the patient gets an SMS + app reminder, and the change is logged with one-tap Undo.
THE RESULT
A task that took several clicks and calls now takes one sentence, while the clinic team stays in full control of every action.
Created an AI WhatsApp Assistant for a food industry startup which will allow customers to place menu inquiries, make complaints and place orders all in one place to a restaurant just through WhatsApp.
Handling menu inquiries, complaints and orders in one WhatsApp thread is a nice scope, and the complaint path is the part I'd watch closest. The same pattern applies to patient messages, where the assistant needs to spot an urgent or sensitive message mid-conversation and route...