Many teams track CPU, memory and uptime, but nobody knows what “good” means. There are no targets, no error budget, and alerts fire without an owner. Customers feel the pain before the dashboard does.

What I do In one week I define how reliable your service should be, and set up the targets and alerts to prove it.

What you get

3–5 SLIs and SLOs based on your real user journeys (availability, latency, error-free requests)

An error-budget policy: what happens when the budget runs low

Burn-rate alert rules, with clear “page” vs “ticket” thresholds

A dashboard design with SLO status, budget burn-down and a summary table

A short handover document and a 30-minute walkthrough call

How it works

Day 1: a short call about your service and users

Days 2–3: I draft the SLIs and SLOs

Days 4–5: alert rules, dashboard design and handover

Good fit if you

Run a production web or API service

Get alerts but still feel blind

Want SRE practices without hiring a full-time SRE