Built a custom CRM and Email Automation Platform from the ground up to help businesses manage cus...Built a custom CRM and Email Automation Platform from the ground up to help businesses manage cus...
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
Norman's avatar
Norman Mariño
• Jul 31
Built a custom CRM and Email Automation Platform from the ground up to help businesses manage customer relationships, automate communication, and improve sales workflows. The platform centralizes contacts, email campaigns, task management, notes, document storage, and reporting in one secure web application. I designed the system architecture, database, backend, frontend, and business workflows to deliver a scalable solution that improves team productivity and customer engagement.
Problem
The client relied on spreadsheets and multiple disconnected tools to manage leads, customer communication, and follow-ups. This resulted in duplicated work, missed opportunities, and inefficient processes.
Solution
I developed a centralized CRM platform with integrated email automation, contact management, workflow automation, document management, reminders, and reporting. The platform enables teams to collaborate efficiently while keeping all customer information in one place.
Key Features
Customer & Lead Management
Email Automation
Email Templates
Contact Management
Notes & Activity Logs
Task Management
Document Management
Workflow Automation
Reporting & Analytics
User Roles & Permissions
Dashboard
Search & Filtering
Audit Logs
Secure Authentication
Tech Stack
PHP
CodeIgniter
MySQL
JavaScript
jQuery
HTML5
CSS3
Bootstrap
REST API
Git
Result
The platform significantly reduced manual work, improved customer communication, centralized business information, and enabled teams to manage customer relationships more efficiently.
Full Stack DevelopmentSoftware DevelopmentWeb DevelopmentCodeIgniterMySQLPHP
Post image
Back to feed
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started