I worked on the integration of session replay capabilities into Heap’s product experience following the Auryc/Oryx acquisition.

The challenge was to bring a new, complex product capability into Heap in a way that felt cohesive for customers while also working within technical and organizational constraints. This required balancing product scope, integration complexity, and the need to deliver value incrementally rather than waiting for a perfect end state.

I contributed significant frontend work across the integration experience and helped shape a pragmatic rollout approach that allowed the team to deliver functionality in stages. That meant connecting separate systems in a way that was usable and valuable in the short term, while also creating a path toward a more unified long-term experience.

This project required close collaboration across engineering, product, and design, and it’s a good example of how I approach ambiguous, high-impact work: reduce risk, ship iteratively, and improve the experience over time.