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Built a dual-table Airtable system to track all follow-up commitments and meeting outcomes for executive clients. Follow-Ups table captures stakeholder, type, priority, due date, and completion status — ensuring zero dropped commitments. Meetings table logs decisions made, action items generated, risks identified, and opportunities captured per session.
The network for creativity
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Creatives on Contra have earned over $150M and we are just getting started
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RCS Consultancy - Relational Database & Dual Portal Architecture
Problem
- RCS Consultancy was managing radiation equipment compliance for multiple medical facilities using spreadsheets, email, and manual processes. This created several challenges such as:
- No centralized system for tracking compliance status across client facilities
- Clients had no visibility into their equipment inspection schedules or compliance reports
- Manual back-and-forth via email for report delivery and compliance updates
- Time-consuming administrative work managing multiple facilities and inspection cycles
- Risk of missed compliance deadlines due to fragmented tracking systems
- Difficulty scaling operations as client base grew Solution
- Designed and deployed an integrated portal system using Airtable, Softr, and Make that transformed their operations:
Client Portal:
- Self-service dashboard where medical facilities can view their equipment compliance status in real-time
- Automated report delivery and compliance document access with instant preview links
- Inspection schedule visibility and upcoming deadline notifications
- Secure, facility-specific login with role-based access
Admin Portal:
- Centralized database for managing all client facilities and equipment
- Automated workflow triggers for inspection scheduling and follow-ups
- Compliance tracking dashboard with at-a-glance status for all clients
- Streamlined report generation and distribution via Make automations
Key Automations:
- Document upload workflow using Make that automatically generates preview links and syncs to Airtable, making compliance reports instantly accessible in both portals
- Automatic email notifications for upcoming inspections
- Compliance deadline reminders to clients
- Report generation and delivery workflows
- Client onboarding sequences
Results & Impact:
- Eliminated 10+ hours per week of manual email coordination and report distribution
- Reduced client inquiries by 70% through 24/7 self-service portal access
- Automated compliance deadline tracking with proactive reminder notifications, reducing risk of missed inspections
- Centralized all client data in one system vs. scattered spreadsheets and email threads
- Enabled business scaling - RCS could take on more clients without adding administrative staff
- Improved client retention through superior transparency and professional service experience
- Instant document access via automated preview links eliminated manual file sharing delays
- Complete audit trail for all inspections and compliance records, improving regulatory readiness
A slop grenade is when you get AI to write an answer and send it without adding anything of your own to it. Worse, without checking it.
Someone on the other end still has to read all of it, you know that, right? They gotta find the mistakes and the logical gaps, clean it up and act on it. You didn't save time, you moved the work onto them.