This is the live call log from NowNow AI's production system — an AI clientThis is the live call log from NowNow AI's production system — an AI client
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This is the live call log from NowNow AI's production system — an AI client coordinator I built for South African medical and dental practices. When a patient calls, an AI voice agent answers in under 2 seconds, handles the enquiry, books the appointment, captures medical aid details, and logs everything into a structured database in real time. Every row you see here represents a call that would otherwise have gone to voicemail or been lost entirely — after-hours, lunch breaks, double-bookings on reception. The stack runs on Retell AI for voice, Make.com for orchestration, and Google Sheets as the live data layer, with WhatsApp follow-up firing automatically post-call so patients never get ghosted. Built end-to-end as a solo developer: voice agent prompting, automation pipeline, data architecture, and the client-facing dashboard.
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