This practice project focused on auditing the customer journey of a service-based interior design...This practice project focused on auditing the customer journey of a service-based interior design...
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This practice project focused on auditing the customer journey of a service-based interior design business. I reviewed the website and existing email experience to identify opportunities to create a clearer and more consistent customer journey.
My work included: - Website and customer journey review - Email marketing audit - Identifying gaps and opportunities - Strategic recommendations to improve the customer experience
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started